/* =====================================================================
   NPSIMS · Usalama Mkononi (citizen incident reporting)
   Split-screen: left = officer intake queue, right = phone-frame mockup
   of the citizen app. Citizen reports appear live in the intake queue.
   ===================================================================== */

.usalama-shell {
  display: grid;
  grid-template-columns: 1fr 380px;
  gap: 24px;
  align-items: start;
}
@media (max-width: 1100px) { .usalama-shell { grid-template-columns: 1fr; } }

/* ================ OFFICER INTAKE SIDE ================ */
.intake-panel {
  background: var(--surface-0);
  border: 1px solid var(--border-1);
  border-radius: var(--r-lg);
  overflow: hidden;
}
.intake-head {
  padding: 14px 18px;
  border-bottom: 1px solid var(--border-1);
  display: flex; align-items: center; justify-content: space-between;
  background: linear-gradient(180deg, var(--nps-navy-50), var(--surface-0));
}
.intake-head h3 { font-size: 14px; color: var(--ink-0); font-weight: var(--fw-bold); letter-spacing: -0.01em; }
.intake-head .h-sub { font-size: 12px; color: var(--ink-4); margin-top: 2px; display: flex; align-items: center; gap: 6px; }
.intake-head .h-sub::before { content: ""; width: 6px; height: 6px; border-radius: 50%; background: var(--success); box-shadow: 0 0 6px var(--success); animation: pulse-dot 1.4s ease-in-out infinite; }
.intake-head .filter-row { display: flex; gap: 6px; }
.intake-head .filter-btn {
  padding: 4px 10px;
  background: var(--surface-2);
  border: 1px solid var(--border-2);
  border-radius: var(--r-full);
  font-size: 11px;
  font-weight: var(--fw-semi);
  color: var(--ink-2);
  cursor: pointer;
  transition: all var(--dur-fast) var(--ease-out);
}
.intake-head .filter-btn:hover { background: var(--surface-3); }
.intake-head .filter-btn.is-active { background: var(--nps-navy-900); color: #FFF; border-color: var(--nps-navy-900); }

.intake-list {
  max-height: 660px;
  overflow-y: auto;
}
.intake-item {
  display: grid;
  grid-template-columns: 90px 1fr 130px;
  gap: 12px;
  padding: 12px 18px;
  border-bottom: 1px solid var(--border-1);
  cursor: pointer;
  transition: background var(--dur-fast) var(--ease-out);
  animation: intakeIn 380ms var(--ease-out) both;
  align-items: center;
}
.intake-item:hover { background: var(--surface-1); }
.intake-item.new-flash { animation: intakeIn 380ms var(--ease-out) both, flashPulse 1600ms var(--ease-out); }
@keyframes intakeIn { from { opacity: 0; transform: translateY(-8px); } to { opacity: 1; transform: translateY(0); } }
@keyframes flashPulse {
  0%   { background: rgba(201, 162, 39, 0.28); }
  100% { background: transparent; }
}

.intake-item .sev-bar {
  width: 6px; align-self: stretch; border-radius: 3px; min-height: 40px;
}
.intake-item.priority-panic .sev-bar { background: var(--danger); box-shadow: 0 0 8px rgba(220,38,38,0.5); }
.intake-item.priority-urgent .sev-bar { background: var(--warning); }
.intake-item.priority-normal .sev-bar { background: var(--info); }
.intake-item.priority-tip .sev-bar { background: var(--ink-4); }

.intake-item .body { min-width: 0; }
.intake-item .code {
  font-family: var(--font-mono);
  font-size: 11px;
  font-weight: var(--fw-bold);
  color: var(--nps-navy-700);
  letter-spacing: 0.04em;
  margin-bottom: 3px;
}
.intake-item .desc { font-size: 13px; color: var(--ink-0); font-weight: var(--fw-semi); line-height: 1.4; }
.intake-item .meta { font-size: 11px; color: var(--ink-4); margin-top: 4px; display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.intake-item .meta .m { display: inline-flex; align-items: center; gap: 3px; }
.intake-item .meta .m svg { width: 11px; height: 11px; }
.intake-item .meta .anonymous { color: var(--warning); font-weight: var(--fw-semi); }

.intake-item .right-col { display: flex; flex-direction: column; align-items: flex-end; gap: 6px; }
.intake-item .status-chip {
  padding: 2px 8px;
  border-radius: var(--r-full);
  font-size: 10px;
  font-weight: var(--fw-bold);
  letter-spacing: var(--tracking-widest);
  text-transform: uppercase;
}
.intake-item .status-chip.pending  { background: rgba(217, 119, 6, 0.14); color: var(--warning); }
.intake-item .status-chip.dispatched{ background: rgba(14, 165, 233, 0.14); color: #0369A1; }
.intake-item .status-chip.linked   { background: rgba(5, 150, 105, 0.12); color: var(--success); }
.intake-item .status-chip.closed   { background: var(--surface-3); color: var(--ink-3); }
.intake-item .time { font-size: 10px; color: var(--ink-4); font-family: var(--font-mono); }

/* ================ CITIZEN PHONE FRAME ================ */
.phone-wrap {
  position: sticky;
  top: 80px;
  display: flex; justify-content: center;
}
.phone-frame {
  width: 340px;
  height: 700px;
  background: linear-gradient(160deg, #1F2937, #111827);
  border-radius: 40px;
  padding: 12px;
  position: relative;
  box-shadow:
    0 20px 60px rgba(0,0,0,0.35),
    inset 0 1px 0 rgba(255,255,255,0.15);
}
.phone-frame::before {
  content: "";
  position: absolute;
  top: 20px; left: 50%;
  transform: translateX(-50%);
  width: 100px; height: 22px;
  background: #000;
  border-radius: 12px;
  z-index: 3;
}
.phone-screen {
  width: 100%; height: 100%;
  border-radius: 28px;
  overflow: hidden;
  background: var(--surface-0);
  position: relative;
  display: flex; flex-direction: column;
}
.phone-status {
  height: 44px;
  padding: 0 24px;
  display: flex; align-items: flex-end; justify-content: space-between;
  padding-bottom: 6px;
  font-size: 11px;
  font-weight: var(--fw-bold);
  color: var(--ink-0);
  font-family: var(--font-mono);
  flex-shrink: 0;
}
.phone-status .status-icons { display: inline-flex; gap: 4px; align-items: center; }
.phone-status .status-icons svg { width: 12px; height: 12px; }

.phone-body {
  flex: 1;
  overflow: hidden;
  position: relative;
}

/* App screens (stack, transition) */
.app-screen {
  position: absolute; inset: 0;
  padding: 12px 16px 80px;
  overflow-y: auto;
  transform: translateX(100%);
  opacity: 0;
  transition: transform 320ms var(--ease-emphasis), opacity 240ms;
  pointer-events: none;
}
.app-screen.is-active {
  transform: translateX(0);
  opacity: 1;
  pointer-events: auto;
}
.app-screen.is-prev {
  transform: translateX(-100%);
}

/* App tabbar */
.app-tabbar-mini {
  position: absolute; left: 0; right: 0; bottom: 0;
  height: 64px;
  background: var(--nps-navy-950);
  color: rgba(255,255,255,0.7);
  display: flex; align-items: center; justify-content: space-around;
  padding: 0 8px;
  border-top: 1px solid rgba(201, 162, 39, 0.2);
  z-index: 5;
}
.app-tab-mini {
  flex: 1;
  display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 2px;
  font-size: 9px;
  font-weight: var(--fw-semi);
  color: rgba(255,255,255,0.55);
  padding: 6px 2px;
  border-radius: 8px;
  cursor: pointer;
  transition: color var(--dur-fast) var(--ease-out);
}
.app-tab-mini svg { width: 20px; height: 20px; }
.app-tab-mini.is-active { color: var(--nps-gold-500); }
.app-tab-mini:active { transform: scale(0.95); }

/* Home screen */
.us-app-header {
  display: flex; align-items: center; justify-content: space-between;
  margin-bottom: 14px;
}
.us-app-header .logo {
  display: flex; align-items: center; gap: 8px;
  font-size: 14px; font-weight: var(--fw-bold);
  color: var(--nps-navy-900);
}
.us-app-header .logo img { width: 24px; height: 24px; }
.us-app-header .lang-toggle {
  padding: 3px 10px;
  background: var(--surface-2);
  border-radius: var(--r-full);
  font-size: 10px;
  font-weight: var(--fw-bold);
  color: var(--ink-2);
  cursor: pointer;
  letter-spacing: 0.05em;
}

.us-greet {
  font-size: 20px;
  font-weight: var(--fw-bold);
  color: var(--nps-navy-900);
  margin-bottom: 4px;
  letter-spacing: -0.01em;
}
.us-sub {
  font-size: 12px;
  color: var(--ink-3);
  margin-bottom: 20px;
}

/* Big SOS button */
.sos-btn {
  width: 100%;
  padding: 22px;
  background: linear-gradient(135deg, #DC2626, #7F1D1D);
  color: #FFF;
  border-radius: 20px;
  border: 0;
  display: flex; align-items: center; gap: 14px;
  cursor: pointer;
  box-shadow: 0 16px 40px rgba(220, 38, 38, 0.4);
  position: relative;
  overflow: hidden;
  transition: transform var(--dur-fast) var(--ease-out);
  margin-bottom: 16px;
}
.sos-btn:active { transform: scale(0.97); }
.sos-btn::before {
  content: "";
  position: absolute; inset: 0;
  background: radial-gradient(circle at 30% 30%, rgba(255,255,255,0.2), transparent 60%);
  animation: sosPulse 2.4s ease-in-out infinite;
}
@keyframes sosPulse {
  0%, 100% { opacity: 0.4; }
  50%      { opacity: 0.9; }
}
.sos-btn .sos-ic {
  width: 48px; height: 48px;
  background: rgba(255,255,255,0.2);
  border-radius: 50%;
  display: flex; align-items: center; justify-content: center;
  flex-shrink: 0;
}
.sos-btn .sos-ic svg { width: 26px; height: 26px; }
.sos-btn .sos-body { flex: 1; text-align: left; }
.sos-btn .sos-title { font-size: 15px; font-weight: var(--fw-black); letter-spacing: 0.02em; }
.sos-btn .sos-sub   { font-size: 11px; opacity: 0.85; margin-top: 2px; }

/* Report tiles */
.us-tile-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 8px;
  margin-bottom: 16px;
}
.us-tile {
  padding: 14px;
  background: var(--surface-0);
  border: 1px solid var(--border-1);
  border-radius: var(--r-md);
  cursor: pointer;
  transition: all var(--dur-fast) var(--ease-out);
  text-align: left;
}
.us-tile:hover { border-color: var(--nps-navy-600); box-shadow: var(--shadow-1); }
.us-tile:active { transform: scale(0.98); }
.us-tile .t-ic {
  width: 36px; height: 36px;
  background: var(--nps-navy-50);
  color: var(--nps-navy-800);
  border-radius: 10px;
  display: flex; align-items: center; justify-content: center;
  margin-bottom: 8px;
}
.us-tile .t-ic svg { width: 18px; height: 18px; }
.us-tile .t-name { font-size: 13px; font-weight: var(--fw-bold); color: var(--ink-0); line-height: 1.3; }
.us-tile .t-sub  { font-size: 10px; color: var(--ink-4); margin-top: 2px; }

/* Reports list */
.us-section-title {
  font-size: 11px;
  letter-spacing: var(--tracking-widest);
  text-transform: uppercase;
  color: var(--ink-3);
  font-weight: var(--fw-bold);
  margin-bottom: 8px;
  margin-top: 8px;
}
.us-report-item {
  display: flex; align-items: center; gap: 10px;
  padding: 10px 12px;
  background: var(--surface-1);
  border-radius: var(--r-md);
  margin-bottom: 6px;
  border-left: 3px solid var(--info);
}
.us-report-item.status-linked { border-left-color: var(--success); }
.us-report-item.status-dispatched { border-left-color: var(--info); }
.us-report-item.status-pending { border-left-color: var(--warning); }
.us-report-item .r-body { flex: 1; min-width: 0; }
.us-report-item .r-title { font-size: 12px; font-weight: var(--fw-semi); color: var(--ink-0); }
.us-report-item .r-meta { font-size: 10px; color: var(--ink-4); margin-top: 2px; font-family: var(--font-mono); }
.us-report-item .r-status { font-size: 10px; color: var(--info); font-weight: var(--fw-bold); letter-spacing: var(--tracking-widest); text-transform: uppercase; }

/* Report form screen */
.form-screen h2 { font-size: 18px; color: var(--nps-navy-900); font-weight: var(--fw-bold); margin-bottom: 10px; }
.form-screen p.hint { font-size: 12px; color: var(--ink-3); margin-bottom: 16px; line-height: 1.5; }

.category-picker { display: grid; grid-template-columns: 1fr 1fr; gap: 8px; margin-bottom: 16px; }
.cat-p {
  padding: 12px 8px;
  background: var(--surface-0);
  border: 1.5px solid var(--border-2);
  border-radius: 10px;
  cursor: pointer;
  text-align: center;
  transition: all var(--dur-fast) var(--ease-out);
}
.cat-p:active { transform: scale(0.97); }
.cat-p.is-selected { border-color: var(--nps-navy-800); background: var(--nps-navy-50); }
.cat-p .cp-ic { font-size: 22px; margin-bottom: 4px; }
.cat-p .cp-name { font-size: 11px; font-weight: var(--fw-bold); color: var(--ink-0); }

.mini-input {
  width: 100%;
  padding: 10px 12px;
  background: var(--surface-1);
  border: 1.5px solid var(--border-2);
  border-radius: 10px;
  font-size: 13px;
  color: var(--ink-0);
  outline: none;
  margin-bottom: 10px;
  font-family: var(--font-sans);
}
.mini-input:focus { border-color: var(--nps-navy-700); }
textarea.mini-input { min-height: 80px; resize: none; }

.attach-row { display: flex; gap: 8px; margin-bottom: 12px; }
.attach-btn {
  flex: 1;
  padding: 8px;
  background: var(--surface-1);
  border: 1.5px dashed var(--border-2);
  border-radius: 10px;
  cursor: pointer;
  text-align: center;
  color: var(--ink-3);
  font-size: 10px;
  font-weight: var(--fw-semi);
  transition: all var(--dur-fast) var(--ease-out);
}
.attach-btn:active { transform: scale(0.97); border-color: var(--nps-navy-700); }
.attach-btn svg { width: 18px; height: 18px; display: block; margin: 0 auto 4px; }

.location-row {
  display: flex; align-items: center; gap: 8px;
  padding: 10px 12px;
  background: rgba(14, 165, 233, 0.08);
  border: 1px solid rgba(14, 165, 233, 0.3);
  border-radius: 10px;
  margin-bottom: 12px;
  font-size: 11px;
  color: #0369A1;
}
.location-row svg { width: 14px; height: 14px; flex-shrink: 0; }
.location-row .l-body { flex: 1; }
.location-row .l-body strong { color: var(--nps-navy-900); }

.anon-toggle {
  display: flex; align-items: center; justify-content: space-between;
  padding: 10px 12px;
  background: var(--surface-1);
  border: 1px solid var(--border-2);
  border-radius: 10px;
  margin-bottom: 16px;
  font-size: 12px;
  color: var(--ink-1);
  font-weight: var(--fw-semi);
}
.anon-toggle .switch {
  width: 40px; height: 22px;
  background: var(--surface-3);
  border-radius: 22px;
  position: relative;
  cursor: pointer;
  transition: background var(--dur-fast) var(--ease-out);
}
.anon-toggle .switch::after {
  content: "";
  position: absolute;
  top: 2px; left: 2px;
  width: 18px; height: 18px;
  background: #FFF;
  border-radius: 50%;
  transition: transform var(--dur-fast) var(--ease-out);
  box-shadow: 0 1px 3px rgba(0,0,0,0.2);
}
.anon-toggle.on .switch { background: var(--nps-navy-800); }
.anon-toggle.on .switch::after { transform: translateX(18px); }

.submit-btn {
  width: 100%;
  padding: 14px;
  background: linear-gradient(135deg, var(--nps-gold-500), var(--nps-gold-600));
  color: var(--nps-navy-900);
  border: 0;
  border-radius: 14px;
  font-size: 14px;
  font-weight: var(--fw-bold);
  cursor: pointer;
  letter-spacing: 0.02em;
  box-shadow: 0 8px 20px rgba(201, 162, 39, 0.4);
  transition: transform var(--dur-fast) var(--ease-out);
}
.submit-btn:active { transform: scale(0.97); }
.submit-btn:disabled { opacity: 0.5; cursor: not-allowed; }

/* Back link */
.back-link {
  display: inline-flex; align-items: center; gap: 4px;
  color: var(--nps-navy-700);
  font-size: 12px;
  font-weight: var(--fw-semi);
  margin-bottom: 12px;
  cursor: pointer;
}
.back-link svg { width: 12px; height: 12px; }

/* Success animation */
.report-success {
  padding: 40px 20px;
  text-align: center;
}
.report-success .succ-ring {
  width: 84px; height: 84px;
  margin: 0 auto 16px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--success), #10B981);
  color: #FFF;
  display: flex; align-items: center; justify-content: center;
  box-shadow: 0 12px 32px rgba(5, 150, 105, 0.35);
  animation: succRing 500ms var(--ease-spring);
}
@keyframes succRing { from { transform: scale(0); opacity: 0; } to { transform: scale(1); opacity: 1; } }
.report-success .succ-ring svg { width: 44px; height: 44px; }
.report-success h3 { font-size: 18px; color: var(--nps-navy-900); margin-bottom: 6px; }
.report-success .succ-code {
  display: inline-block;
  padding: 4px 12px;
  background: var(--nps-navy-900);
  color: #FFF;
  font-family: var(--font-mono);
  font-size: 12px;
  border-radius: 6px;
  margin: 10px 0 14px;
}
.report-success p { font-size: 12px; color: var(--ink-3); line-height: 1.5; margin-bottom: 20px; }

/* Chat screen */
.chat-list {
  display: flex; flex-direction: column; gap: 10px;
  padding-bottom: 12px;
}
.chat-msg {
  max-width: 78%;
  padding: 10px 12px;
  border-radius: 14px;
  font-size: 13px;
  line-height: 1.4;
}
.chat-msg.officer {
  background: var(--nps-navy-50);
  color: var(--ink-0);
  border-bottom-left-radius: 4px;
  align-self: flex-start;
}
.chat-msg.citizen {
  background: linear-gradient(135deg, var(--nps-gold-500), var(--nps-gold-600));
  color: var(--nps-navy-900);
  border-bottom-right-radius: 4px;
  align-self: flex-end;
  font-weight: var(--fw-semi);
}
.chat-msg .ts { font-size: 9px; opacity: 0.65; margin-top: 4px; font-family: var(--font-mono); }

.chat-input-row {
  position: absolute; left: 0; right: 0;
  bottom: 64px;
  padding: 10px 12px;
  background: var(--surface-0);
  border-top: 1px solid var(--border-1);
  display: flex; gap: 8px; align-items: center;
}
.chat-input-row input {
  flex: 1;
  padding: 8px 12px;
  background: var(--surface-2);
  border: 0;
  border-radius: 20px;
  font-size: 13px;
  color: var(--ink-0);
  outline: none;
}
.chat-input-row .send {
  width: 36px; height: 36px;
  background: linear-gradient(135deg, var(--nps-gold-500), var(--nps-gold-600));
  color: var(--nps-navy-900);
  border: 0;
  border-radius: 50%;
  cursor: pointer;
  display: flex; align-items: center; justify-content: center;
}
.chat-input-row .send svg { width: 14px; height: 14px; }